VMware Horizon 7: Troubleshooting and Performance Optimization [V7.7]

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Course Description
Course Datasheet
Live Online (5 Days)   English
07 Sep 2020 09:00 AM  -  11 Sep 2020 05:30 PM
(GMT+02:00) Central European Summer Time (Europe/Copenhagen)
GUARANTEED TO RUN - PLEASE NOTE: VIRTUAL/REMOTE STUDENTS MUST PROVIDE THEIR OWN HEADSET AND WEBCAM FOR THIS COURSE. This class is delivered using electronic books ONLY. No printed material will be provided with this class. You will receive a redemption code with instructions on how to download the eBook no later than 3 days before the class is scheduled to start. Please ensure this is complete before the class starts.
VMware Education
During this five-day, hands-on training, you gain the advanced knowledge, skills, methodology, and abilities to achieve competence in troubleshooting the Horizon component of VMware Horizon® 7. You increase your skills and competence in using VMware and third-party tools to analyze and solve problems associated with a Horizon implementation. This lab-intensive course provides you with a comprehensive environment to test your skills at identifying and solving a broad range of issues.

Product Alignment
• VMware Horizon 7.7
• vSphere 6

Objectives:   By the end of the course, you should be able to meet the following objectives:
•  Use the Horizon Administrator web client, log files, and both VMware and third-party tools to analyze, diagnose, and troubleshoot problems in a Horizon environment
•  Optimize the display protocol and the virtual desktop to ensure an optimal end-user experience
•  Identify infrastructure problems as they relate to Horizon
•  Discuss Horizon installation problems and best practices
Intended Audience:   Experienced system administrators and system integrators responsible for maintaining the View component of VMware Horizon 7
Prerequisites:   This class requires understanding the concepts and topics presented in the following courses:
VMware Horizon 7: Install, Configure, Manage
VMware Data Center Virtualization Fundamentals

Experience with working with View and VMware vSphere® is helpful.
Outline:   1  Course Introduction
•  Introductions and course logistics
•  Course objectives

2  Introduction to Troubleshooting
•  Discuss troubleshooting techniques
•  Describe methods for efficient troubleshooting in a consistent and repeatable manner

3  Troubleshooting Tools
•  Understand how to use Horizon Administrator to troubleshoot Horizon problems
•  Understand how to use the command line to troubleshoot Horizon problems
•  Understand how to use VMware and third-party tools to identify and troubleshoot Horizon problems
•  Interpret log files

4  Troubleshooting Virtual Desktops
•  Analyze, diagnose, and troubleshoot virtual desktop problems
•  Use VMware tools to optimize virtual desktops
•  Describe the network ports used in a View environment
•  Configure View Connection Server for logging
•  Analyze, diagnose, and troubleshoot View Connection Server problems

5  Troubleshooting USB Connectivity and Printing
•  Discuss how Horizon supports connecting USB devices to clients as well as printing to local and remote printers
•  Analyze, diagnose, and troubleshoot USB connectivity and printing problems

6  Troubleshooting Display Protocols
•  Discuss the topology and architecture of display protocols in Horizon
•  Analyze, diagnose, and troubleshoot Remote Desktop Protocol, Blast Extreme, HTML Access, and PCoIP problems
•  Optimize PCoIP and Blast Extreme for performance

7  Troubleshooting View Composer
•  Discuss the architecture, purpose, and benefits of View Composer
•  Analyze, diagnose, and troubleshoot View Composer problems

8  Troubleshooting Instant Clones
•  Discuss the architecture, purpose, and benefits of instant clones
•  Understand how to create and deploy instant-clone desktop pools
•  Analyze, diagnose, and troubleshoot instant-clone problems

9  Troubleshooting SSL Certificates
•  Discuss certificate authority and SSL certificates
•  Discuss the proper method to install and replace certificate authority and SSL certificates
•  Analyze, diagnose, and troubleshoot SSL certificate problems

10  Infrastructure
•  Discuss how a data center’s infrastructure can affect the performance of a Horizon environment
•  Discuss best practices for data center infrastructure for Horizon