VMware

VMware vSphere: Advanced Troubleshooting Workshop [V6.7]

Summary:  
Classroom Schedule
Live Online Schedule
vFlex-ILT Schedule
Inquire about Onsite
Course Datasheet
- Formats: Classroom, Live Online, vFlex-ILT, Onsite
- Length: 5 Days
Overview:
This five-day, intensive hands-on training workshop provides you with advanced knowledge, skills, and abilities to achieve competence in troubleshooting the VMware vSphere® 6.7 environment. This workshop is aimed at experienced system administrators and introduces methods and skills that use management command-line interfaces (CLIs) and VMware vSphere® ClientTM. This workshop focuses on investigating and resolving problems, analyzing log files to help you recognize log file entries that identify root causes, and configuring specific key vSphere features.

Product Alignment
•  ESXi 6.7
•  vCenter Server 6.7

Objectives:    By the end of the course, you should be able to meet the following objectives:
•  Use the command-line interface, log files, and vSphere Client to diagnose and resolve problems in the
   vSphere environment
•  Practice Linux commands that aid in the troubleshooting process
•  Analyze vSphere log files and determine the root cause of specific problems
•  Troubleshoot storage problems and apply the appropriate resolution to these problems
•  Troubleshoot and resolve networking problems
•  Troubleshoot virtual machine problems, including migration problems, snapshot problems, and connection
   problems
•  Identify VMware ESXi™ host and VMware vCenter Server® problems, analyze failure scenarios or
   misconfigurations, and rectify them
•  Troubleshoot performance problems with vSphere components and apply mitigations
•  Configure and manage the vSphere infrastructure to improve availability and operational stability
 
Intended Audience:    •  Senior system administrators, experienced system administrators
•  Senior system integrators, experienced system integrators
 
Prerequisites:    This course requires completion of one of the following prerequisites:
•  VMware Certified Professional 6.5 – Data Center Virtualization (VCP6.5-DCV)
•  VMware vSphere: Install, Configure, Manage [V6.7] (with two years production experience)
•  VMware vSphere: Optimize and Scale [V6.7]
•  VMware vSphere: Troubleshooting Workshop [V6.7]
•  VMware vSphere: Fast Track [V6.7]
•  Equivalent knowledge and administration experience with ESXi and vCenter Server

Experience in working with a command-line interface is highly recommended, as is completion of VMware vSphere: Optimize and Scale [V6.7].
 
Outline:    1  Course Introduction
•  Introductions and course logistics
•  Course objectives

2  Troubleshooting Tools
•  Identify the tools available for troubleshooting a vSphere environment
•  Explain the purpose of commonly used vSphere log files
•  Use Linux commands that will assist you with troubleshooting vSphere
•  Use the vim-cmd tool to manage hosts and virtual machines

3  Storage Troubleshooting
•  Review the vSphere storage architecture and functionality necessary to troubleshoot storage problems
•  Use ESXi and Linux commands to troubleshoot storage problems
•  Analyze log file entries to identify the root cause of storage problems
•  Investigate ESXi disk and storage issues
•  Troubleshoot virtual machine snapshots
•  Troubleshoot storage performance problems
•  Troubleshoot storage all paths down and permanent device loss conditions
•  Troubleshoot problems due to file locking on the ESXi host
•  Configuration task: Configure iSCSI multi-pathing

4  Network Troubleshooting
•  Review vSphere virtual switch architecture and functionality necessary to troubleshoot networking
   problems
•  Use ESXi and Linux commands to troubleshoot networking problems
•  Analyze log file entries to identify the root cause of networking problems
•  Recover from a management network failure
•  Troubleshoot VMware vSphere® vMotion® migration problems
•  Configuration task: Modify network card options and drivers
•  Configuration task: Migrate networking from a standard switch to a distributed switch
•  Monitor the behavior of NIC teaming failover and load balancing
•  Use the command line to isolate and resolve networking failures

5  System Troubleshooting
•  Review virtual infrastructure architecture and functionality necessary to troubleshoot ESXi and vCenter
   Server problems
•  Analyze log file entries to identify the root cause of virtual infrastructure problems
•  Use the command line to manage and troubleshoot the vSphere virtual infrastructure
•  Analyze virtual machine CPU performance
•  Troubleshoot ESXi host connection problems
•  Troubleshoot virtual machine power-on failures
•  Troubleshoot vCenter Server connection problems
•  Restart ESXi management agents and VMware vCenter® Server Appliance™ services from the command
   line
•  Perform a file-based backup of vCenter Server Appliance
•  Resolve Solution User certificate problems