VMware Horizon 7: Troubleshooting and Performance Optimization [V7.7]

Classroom Schedule
Live Online Schedule
vFlex-ILT Schedule
Inquire about Onsite
Course Datasheet
- Formats: Classroom, Live Online, vFlex-ILT, Onsite
- Length: 5 Days
During this five-day, hands-on training, you gain the advanced knowledge, skills, methodology, and abilities to achieve competence in troubleshooting the Horizon component of VMware Horizon® 7. You increase your skills and competence in using VMware and third-party tools to analyze and solve problems associated with a Horizon implementation. This lab-intensive course provides you with a comprehensive environment to test your skills at identifying and solving a broad range of issues.

Product Alignment
• VMware Horizon 7.7
• vSphere 6

Objectives:    By the end of the course, you should be able to meet the following objectives:
•  Use the Horizon Administrator web client, log files, and both VMware and third-party tools to analyze, diagnose, and troubleshoot problems in a Horizon environment
•  Optimize the display protocol and the virtual desktop to ensure an optimal end-user experience
•  Identify infrastructure problems as they relate to Horizon
•  Discuss Horizon installation problems and best practices
Intended Audience:    Experienced system administrators and system integrators responsible for maintaining the View component of VMware Horizon 7
Prerequisites:    This class requires understanding the concepts and topics presented in the following courses:
VMware Horizon 7: Install, Configure, Manage
VMware Data Center Virtualization Fundamentals

Experience with working with View and VMware vSphere® is helpful.
Outline:    1  Course Introduction
•  Introductions and course logistics
•  Course objectives

2  Introduction to Troubleshooting
•  Discuss troubleshooting techniques
•  Describe methods for efficient troubleshooting in a consistent and repeatable manner

3  Troubleshooting Tools
•  Understand how to use Horizon Administrator to troubleshoot Horizon problems
•  Understand how to use the command line to troubleshoot Horizon problems
•  Understand how to use VMware and third-party tools to identify and troubleshoot Horizon problems
•  Interpret log files

4  Troubleshooting Virtual Desktops
•  Analyze, diagnose, and troubleshoot virtual desktop problems
•  Use VMware tools to optimize virtual desktops
•  Describe the network ports used in a View environment
•  Configure View Connection Server for logging
•  Analyze, diagnose, and troubleshoot View Connection Server problems

5  Troubleshooting USB Connectivity and Printing
•  Discuss how Horizon supports connecting USB devices to clients as well as printing to local and remote printers
•  Analyze, diagnose, and troubleshoot USB connectivity and printing problems

6  Troubleshooting Display Protocols
•  Discuss the topology and architecture of display protocols in Horizon
•  Analyze, diagnose, and troubleshoot Remote Desktop Protocol, Blast Extreme, HTML Access, and PCoIP problems
•  Optimize PCoIP and Blast Extreme for performance

7  Troubleshooting View Composer
•  Discuss the architecture, purpose, and benefits of View Composer
•  Analyze, diagnose, and troubleshoot View Composer problems

8  Troubleshooting Instant Clones
•  Discuss the architecture, purpose, and benefits of instant clones
•  Understand how to create and deploy instant-clone desktop pools
•  Analyze, diagnose, and troubleshoot instant-clone problems

9  Troubleshooting SSL Certificates
•  Discuss certificate authority and SSL certificates
•  Discuss the proper method to install and replace certificate authority and SSL certificates
•  Analyze, diagnose, and troubleshoot SSL certificate problems

10  Infrastructure
•  Discuss how a data center’s infrastructure can affect the performance of a Horizon environment
•  Discuss best practices for data center infrastructure for Horizon