VMware

VMware Horizon 8: Virtual Desktop Bootcamp

Summary:  
Classroom Schedule
Live Online Schedule
vFlex-ILT Schedule
Inquire about Onsite
Course Datasheet
- Formats: Classroom, Live Online, vFlex-ILT, Onsite
- Length: 5 Days
Overview:
VMware Horizon® 8: Virtual Desktop Bootcamp is a five-day combination course of VMware Horizon 8: Skills for Virtual Desktop Management & VMware Horizon 8: Virtual Desktop Troubleshooting. This training collection gives you the skills to deliver virtual desktops and applications through a single virtual desktop infrastructure platform. You will build skills in configuring and managing VMware Horizon® 8 through a combination of lecture and hands-on labs. You learn how to configure and deploy pools of virtual machines and how to provide a customized desktop environment to end-users.
Additionally, you will learn how to resolve common issues that occur in a VMware Horizon® environment. You will engage in a series of lab exercises to bring existing environment issues to resolution. The exercises mirror real-world troubleshooting use cases. These exercises equip learners with the knowledge and practical skills to manage typical challenges faced by virtual desktop administrators and operators.  
This course also provides a challenge lab designed to present participants with virtual desktops issues that may arise in actual Horizon environments. The lab objective is to put into practice the contents covered during the training to create a working environment.

Product Alignment
•  VMware Horizon 8 V2103

Objectives:    By the end of the course, you should be able to meet the following objectives:
•  Recognize the features and benefits of VMware Horizon
•  Define a use case for your virtual desktop and application infrastructure
•  Use vSphere to create VMs to be used as desktops for VMware Horizon
•  Create and optimize Windows VMs to create VMware Horizon desktops
•  Install and Configure Horizon Agent on a VMware Horizon desktop
•  Configure, manage, and entitle desktop pools of full VMs
•  Configure and manage the VMware Horizon Client systems and connect the client to a VMware Horizon
   desktop
•  Configure, manage, and entitle pools of instant-clone desktops
•  Create and use Remote Desktop Services (RDS) desktops and application pools
•  Monitor the VMware Horizon environment using the VMware Horizon console Dashboard and Horizon Help
   Desk Tool
•  Implement a structured approach to troubleshooting
•  Resolve common issues that occur in a Horizon environment
•  Describe key Horizon Connection Server features that are available as CLI options with the vdmadmin
   command
•  Identify the log locations for each VMware Horizon component
•  Identify procedures to diagnose and fix problems related to the creation and use of machines and desktop
   pools.
•  Discuss how to troubleshoot problems related to linked cloned machines
•  Discuss how to troubleshoot problems related to Instant cloned machines
•  Identify steps that you can follow to solve problems related to Horizon Client
•  Discuss troubleshooting techniques for common client connection issues
•  Discuss troubleshooting steps applicable to device redirection in Horizon

Certifications
VMware Horizon 8: Skills for Virtual Desktop Management is the first half of a two-course requirement for the following certification:
•  VMware Certified Professional – Desktop and Mobility 2020 (VCP-DTM 20202).
VMware Horizon 8: Virtual Desktop Troubleshooting does not satisfy a course requirement for the VCP-DTM exam.
 
Intended Audience:    Operators, administrators, and architects for VMware Horizon should enroll in this course. These individuals are responsible for the creation, maintenance, and or delivery of remote and virtual desktop services.
 
Prerequisites:    Customers attending this course should have, at a minimum, the following VMware infrastructure skills:
•  Use VMware vSphere® Web Client to view the state of virtual machines, datastores, and networks
•  Open a virtual machine console on VMware vCenter Server® and access the guest operating system

Attendees should also have the following Microsoft Windows system administration experience:
•  Configure Active Directory services, including DNS, DHCP, and time synchronization
•  Restrict user activities by implementing Group Policy objects
•  Configure Windows systems to enable Remote Desktop Connections
•  Build an ODBC connection to an SQL Server database
 
Outline:    1  Course Introduction
•  Introductions and course logistics
•  Course objectives

2  Introduction to VMware Horizon
•  Recognize the features and benefits of Horizon
•  Describe the conceptual and logical architecture of Horizon

3  Introduction to Use Cases
•  Convert customer requirements to use-case attributes
•  Define a use case for your virtual desktop and application infrastructure

4  vSphere for VMware Horizon
•  Explain basic virtualization concepts
•  Use VMware vSphere® Client™ to access your vCenter Server system and VMware ESXi™ hosts
•  Create, provision, and remove a virtual machine

5  VMware Horizon Desktops
•  Create a Windows and a Linux virtual machine using vSphere
•  Optimize and prepare Windows and Linux virtual machines to set up Horizon desktop VMs

6  VMware Horizon Agent
•  Outline the configuration choices when installing Horizon Agent on Windows and Linux virtual machines
•  Create a golden image for Windows and Linux Horizon desktops

7  VMware Horizon Pools
•  Identify the steps to set up a template for desktop pool deployment
•  List the steps to add desktops to the VMware Horizon® Connection Server™ inventory
•  Compare dedicated-assignment and floating-assignment pools
•  Outline the steps to create an automated pool
•  Define user entitlement
•  Explain the hierarchy of global, pool-level, and user-level policies

8  VMware Horizon Client Options
•  Describe the different clients and their benefits
•  Access Horizon desktop using various Horizon clients and HTML
•  Configure integrated printing, USB redirection, and the shared folders option
•  Configure session collaboration and media optimization for Microsoft Teams

9  Creating and Managing Instant-Clone Desktop Pools
•  List the advantages of instant clones
•  Explain the provisioning technology used for instant clone desktop pools
•  Set up an automated pool of instant clones
•  Push updated images to instant clone desktop pools

10  Creating RDS Desktop and Application Pools
•  Explain the difference between an RDS desktop pool and an automated pool
•  Compare and contrast an RDS session host pool, a farm, and an application pool
•  Create an RDS desktop pool and an application pool
•  Access RDS desktops and application from Horizon Client
•  Use the instant clone technology to automate the build-out of RDSH farms
•  Configure load-balancing for RDSHs on a farm

11  Monitoring VMware Horizon
•  Monitor the status of the Horizon components using the Horizon Administrator console dashboard
•  Monitor desktop sessions using the HelpDesk tool

12  Overview of Virtual Desktop and Application Virtualization Troubleshooting
•  Identify VMware Horizon architecture and supportability using VMware Documentation
•  Apply systematic troubleshooting methods to logically diagnose faults by collecting valid and accurate
   information regarding the environment and problems
•  Identify the different approaches to take when a problem occurs and how to document them

13  Command-Line Tools and Backup Options
•  Describe key Horizon Connection Server features that are available as CLI options with the vdmadmin
   command
•  Identify and collect the log locations for each VMware Horizon component
•  Describe the VMware Horizon backup and restore and its benefits
•  Identify the Database reporting functionality and the steps to resolve inconsistencies

14  Troubleshooting Machines and Desktops
•  Identify the information available in the Help Desk Tool
•  Identify a variety of procedures to diagnose and fix problems that you encounter when you create and use
   machines and desktop pools
•  Identify procedures you can follow to diagnose and fix problems while creating and using Linux desktops

15  Troubleshooting Horizon Linked Clone Desktops
•  Describe the components that make up a Horizon desktop
•  Explain how the View Agent Direct-Connection plug-In is useful for diagnosing problems
•  Highlight the best practice for optimizing a VMware Horizon desktop
•  Troubleshoot common problems with VMware Horizon desktops

16  Troubleshooting Instant Clones
•  Discuss how instant clones are created
•  Discuss what gets logged when an instant clone is created
•  Discuss the keywords to look for in the logs when troubleshooting instant clones
•  Discuss how to troubleshoot problems with instant clones

17  Troubleshooting Horizon Client
•  Identify steps that you can follow to solve problems related to Windows Horizon Client
•  Identify steps that you can follow to solve problems related to Linux Horizon Client
•  Identify steps that you can follow to solve problems related to HTML Horizon Client
•  Identify steps that you can follow to solve problems related to Mac Horizon Client

18  Troubleshooting Common Client Connection Issues
•  Discuss the key ports and protocols used in Horizon Environment
•  Discuss how to troubleshoot black screen problems

19  Troubleshooting Device Redirection
•  List troubleshooting steps applicable to USB Redirection issue
•  Discuss Nested RDSH Redirection