VMware

VMware Horizon 8: Infrastructure Troubleshooting

Summary:  
Classroom Schedule
Live Online Schedule
vFlex-ILT Schedule
Inquire about Onsite
Course Datasheet
- Formats: Classroom, Live Online, vFlex-ILT, Onsite
- Length: 3 Days
Overview:
This three-day, hands-on training provides you with the advanced knowledge, skills, and abilities to troubleshoot VMware Horizon® 8 infrastructure. This workshop teaches the required skill and competence for troubleshooting VMware Horizon® Connection Server™, VMware Unified Access Gateway™, protocols, connections, and certificates.

This course is also available in an On Demand format. For more information, select this link:  VMware Horizon 8: Infrastructure Troubleshooting - On Demand.

Objectives:    By the end of the course, you should be able to meet the following objectives:
•  Discuss Horizon Connection Server advanced configurations
•  List troubleshooting techniques for Horizon Connection Server common issues
•  Interpret Horizon 8 Connection Server logs
•  Identify Unified Access Gateway configuration and certificate issues
•  List troubleshooting steps for Unified Access Gateway common issues
•  Describe BLAST configuration verification using logs and settings
•  Describe BLAST optimization recommendations for different use cases
•  Describe Horizon 8 Connections and how to troubleshoot related issues
•  Describe Horizon 8 certificates
•  List troubleshooting steps for common issues with Horizon 8 certificates
•  Leverage Horizon infrastructure troubleshooting steps to resolve issues
 
Intended Audience:    •  System administrators
•  System integrators
 
Prerequisites:    This course requires completion of one of the following:
•  VMware Horizon 8: Deploy and Manage
•  VMware Horizon 7: Install, Configure, Mange
 
Outline:    1  Course Introduction
•  Introduction and course logistics
•  Course objectives

2  Horizon Connection Server Troubleshooting
•  Discuss Horizon Connection Server general troubleshooting techniques
•  Identity Horizon Connection Server common issues through logs
•  Describe AD LDS replication
•  Discuss Horizon Connection Server replication common issues
•  Review and Interpret Horizon Connection Server logs
•  Compare successful and unsuccessful logs from everyday infrastructure administration tasks

3  Unified Access Gateway Troubleshooting
•  List and identify common Unified Access Gateway deployment issues
•  Monitor the Unified Access Gateway deployment to identify health and issues
•  Identify and troubleshoot Unified Access Gateway certificate issues
•  Monitor, test, and troubleshoot network problems
•  Discuss general Unified Access Gateway troubleshooting processes

4  BLAST Configuration Verification
•  Discuss BLAST Codecs and Encoder Switch settings.
•  Describe how to verify BLAST configuration using logs and settings

5  BLAST Optimization
•  List general BLAST optimization recommendations
•  Summarize BLAST tuning recommendations that apply to WAN connections
•  Summarize BLAST tuning recommendations that apply to work-from-home and home-office-to-cloud use
   cases
•  Describe recommended tuning options to increase display protocol quality for all use cases and
   applications.

6  VMware Horizon Connections Troubleshooting
•  Explain Horizon connections
•  Describe the role of Primary and Secondary protocols in Horizon connections
•  Describe HTML client access connections
•  Describe Horizon connections load balancing
•  Describe timeout settings, supported health monitoring string, and suitable load balancer persistence
   values
•  Identify troubleshooting steps for failing Horizon load balancer connections
•  List troubleshooting steps for Horizon connections

7  VMware Horizon Certificates Troubleshooting
•  List Horizon certificate functions
•  Describe Horizon certificates scenarios.
•  Discuss potential challenges related to certificates in Horizon
•  Describe the troubleshooting approach to Horizon certificate issues

8  VMware Horizon Challenge Lab
•  Leverage Horizon infrastructure troubleshooting steps to resolve issues