VMware Workspace ONE: Skills for UEM [V21.x]

Classroom Schedule
Live Online Schedule
vFlex-ILT Schedule
Inquire about Onsite
Course Datasheet
- Formats: Classroom, Live Online, vFlex-ILT, Onsite
- Length: 3 Days
In this three-day course, you learn how to apply the fundamental techniques for launching and maintaining an intelligence-driven, multi-platform endpoint management solution with VMware Workspace ONE®. Through a combination of hands-on labs, simulations, and interactive lectures, you will configure and manage the endpoint life cycle. After the three days, you will have the foundational knowledge for effectively implementing VMware Workspace ONE® UEM.

Objectives:    By the end of the course, you should be able to meet the following objectives:
•  Explain the general features and functionality enabled with Workspace ONE UEM
•  Summarize essential Workspace ONE administrative functions
•  Summarize and implement common Workspace ONE integrations
•  Explain the integration of Workspace ONE UEM with directory services
•  Explain and deploy Workspace ONE edge services
•  Onboard device endpoints into Workspace ONE UEM
•  Securely deploy configurations to UEM managed devices
•  Maintain environment and device fleet health
•  Deploy applications to UEM managed devices
•  Analyze a Workspace ONE UEM deployment
Intended Audience:    Workspace ONE UEM operators and administrators, account managers, solutions architects, solutions engineers, sales engineers, and consultants
Prerequisites:    This course has no prerequisites.
Outline:    1  Course Introduction
•  Introductions and course logistics
•  Course objectives

2  Platform Architecture
•  Summarize the features and functionality of Workspace ONE UEM
•  Outline the benefits of leveraging Workspace ONE UEM
•  Recognize the core and productivity components that make up the Workspace ONE UEM platform

3  Administration
•  Explain the features and functions of Workspace ONE Hub Services
•  Summarize hierarchical management structure
•  Navigate and customize the Workspace ONE UEM console
•  Outline account options and permissions

4  Enterprise Integrations
•  Outline the process and needs to integrate with directory services
•  Explain certificate authentication and practical implementation with Workspace ONE
•  Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console

5  Onboarding
•  Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices
   for management
•  Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
•  Enroll an endpoint via the Workspace ONE Intelligent Hub app
•  Summarize platform onboarding options

6  Managing Endpoints
•  Explain the differences between device and user profiles
•  Describe policy management options for Windows 10 and macOS

7  Alternative Management Methods
•  Describe the function and benefits of device staging
•  Configure product provisioning in the Workspace ONE UEM console
•  Understand the benefits of deploying a Workspace ONE Launcher configuration to Android devices

8  Applications
•  Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
•  Understand and configure deployment settings for public, internal, and paid applications in the Workspace
   ONE UEM console
•  Describe the benefits of using Apple Business Manager Content integration
•  Describe the benefits of using server-to-client software distribution
•  List the functions and benefits of the Workspace ONE Software Development Kit (SDK)

9  Device Email
•  Outline email clients supported by Workspace ONE UEM
•  Configure an Exchange Active Sync (EAS) profile in the Workspace ONE UEM console
•  Configure Workspace ONE® Boxer settings
•  Summarize the available email infrastructure integration models and describe their workflows

10  Content Sharing
•  Describe the benefits of using Content Gateway and the Content Gateway workflows
•  Describe the benefits of integrating content repositories with Workspace ONE UEM
•  Configure a repository in the Workspace ONE UEM console

11  Maintenance
•  Identify console tools that support maintenance
•  Analyze how to implement compliance policies to  protect environmental security
•  Outline features and functions enabled by Workspace ONE Assist

12  Intelligence and Automation
•  Outline the functionality enabled by Workspace ONE Intelligence
•  Summarize and deploy automation
•  Describe the functions and benefits of using compliance policies
•  Explain the use-case for Freestyle Orchestrator and understand Freestyle Workflows
•  Outline the capabilities of sensors and scripts and the steps for creating them