VMware

VMware Horizon 7: Troubleshooting and Performance Optimization [V7]

Summary:  
Classroom Schedule
Live Online Schedule
Inquire about Onsite
Course Datasheet
- Formats: Classroom, Live Online, Onsite
- Length: 5 Days
Overview:
During this five-day, hands-on training, you will gain the advanced knowledge, skills, methodology, and abilities to achieve competence in troubleshooting the View component of VMware Horizon® 7. You will increase your skills and competence in using VMware and third-party tools to analyze and solve problems associated with a View implementation. This lab-intensive course provides you with a comprehensive environment to test your skills at identifying and solving a broad range of issues.

Product Alignment
•  VMware Horizon 6
•  VMware Horizon 7
•  vSphere 6

Objectives:    By the end of the course, you should be able to meet the following objectives:
•  Use the Horizon Administrator Web client, log files, and VMware and third-party tools to analyze, diagnose,
   and troubleshoot problems in a View environment
•  Optimize the display protocol and the virtual desktop to ensure an optimal end-user experience
•  Identify infrastructure problems as they relate to View
•  Discuss View installation problems and best practices

Certifications
This course helps prepare you for the following certifications:
•  VMware Certified Implementation Expert 6 – Desktop and Mobility (VCIX6-DTM)
 
Intended Audience:    Experienced system administrators and system integrators responsible for maintaining the View component of VMware Horizon 7
 
Prerequisites:    This class requires understanding the concepts and topics presented in the following courses:
•  Horizon (with View): Install, Configure, Manage or Horizon 7: Install, Configure, Manage
•  VMware Data Center Virtualization Fundamentals

Experience with working with View is helpful.
 
Outline:   
  1. Course Introduction
    • Introductions and course logistics
    • Course objectives

  2. Introduction to Troubleshooting
    • Discuss troubleshooting techniques
    • Describe methods for efficient troubleshooting in a consistent and repeatable manner

  3. Troubleshooting Tools
    • Understand how to use Horizon Administrator to troubleshoot View problems
    • Understand how to use the command line to troubleshoot View problems
    • Understand how to use VMware and third-party tools to identify and troubleshoot View problems
    • Interpret log files

  4. Troubleshooting Virtual Desktops
    • Analyze, diagnose, and troubleshoot virtual desktop problems
    • Use VMware tools to optimize virtual desktops

  5. Troubleshooting USB Connectivity and Printing
    • Discuss how View supports connecting USB devices to clients as well as printing to local and remote printers
    • Analyze, diagnose, and troubleshoot USB connectivity and printing problems

  6. Troubleshooting Display Protocols
    • Discuss the topology and architecture of display protocols in View
    • Analyze, diagnose, and troubleshoot Remote Desktop Protocol, Blast Extreme, HTML Access, and PCoIP problems
    • Optimize PCoIP and Blast Extreme for performance

  7. Troubleshooting View Composer
    • Discuss the architecture, purpose, and benefits of View Composer
    • Analyze, diagnose, and troubleshoot View Composer problems

  8. Troubleshooting Instant Clones
    • Discuss the architecture, purpose, and benefits of instant clones
    • Understand how to create and deploy instant-clone desktop pools
    • Analyze, diagnose, and troubleshoot instant-clone problems

  9. Troubleshooting SSL Certificates
    • Discuss certificate authority and SSL certificates
    • Discuss the proper method to install and replace certificate authority and SSL certificates
    • Analyze, diagnose, and troubleshoot SSL certificate problems

  10. Infrastructure
    • Discuss how a data center’s infrastructure can affect the performance of a View environment
    • Discuss best practices for data center infrastructure for View